The CRTC launched a public consultation to make consumer protections clearer and more consistent for Canadians across their Internet, cellphone, home phone and television services. The CRTC is accepting comments until Aug. 11. The full release is available online. Contact media@crtc.gc.ca.
Based on the public record, the CRTC is introducing changes to better support Canadians who rely on closed captioning. Within one year, Canadians will have access to captions on online streaming services for new original programs, whether live or pre-recorded. Shows that were captioned on TV will also include captions when added online. More programs … Read more
Following the consultations, the CRTC issued a first decision to modernize the definition of Canadian audio-visual content. First, the CRTC is setting new rules to ensure that traditional and online broadcasters contribute to the creation of Canadian and Indigenous content in an equitable way that reflects their size and business models. Secondly, the CRTC is setting clear … Read more
The Canadian Digital Regulators Forum (CDRF) is bringing together stakeholders to discuss regulatory perspectives on artificial intelligence (AI). The CDRF is a partnership between the Canadian Radio-television and Telecommunications Commission (CRTC), the Competition Bureau, the Office of the Privacy Commissioner of Canada and the Copyright Board of Canada. The workshop will take place on May 21. The … Read more
As part of new consumer protection measures, the CRTC is ensuring that customers receive notifications before their contracts, discounts or promotions end, and when their data usage reaches $50 when roaming internationally. These notifications must include a list of available plans and how to access them. The full release is available online. Contact media@crtc.gc.ca.
The CRTC is seeking new Broadband Fund proposals to help improve Internet services for Canadians. Proposals can be submitted through the online form until Aug. 13. The full release is available online. Contact media@crtc.gc.ca.
The CRTC is gathering views on how to better support Indigenous applicants to the fund. This includes looking at how to reduce the time and work it takes to submit a project to the Broadband Fund and providing applicants with more flexible deadlines. The CRTC is also looking at how to reduce administrative burden through … Read more
The CRTC is removing fees that make it harder for Canadians to change or cancel Internet and cellphone plans. Recent changes to the Telecommunications Act require the CRTC to put new consumer protection measures in place. Based on the public record, the CRTC is eliminating extra fees to activate, change, or cancel a plan. This will give … Read more
The CRTC is publishing its updated Strategic Plan: Connecting Canadians through technology and culture. The plan sets out what the CRTC is focusing on to deliver tangible results for Canadians. The full release is available online. Contact media@crtc.gc.ca.
As part of this work, the CRTC held a public consultation to review how it engages with official language minority communities (OLMCs) and other communities about broadcasting matters. Based on the public record, the CRTC is introducing new measures to better support participation by OLMCs and the French-speaking majority in Quebec, including by clearly identifying during its proceedings … Read more